ABOUT US

Learning from our experience

On a sunny day in late 1998, on the back steps of a large Toowoomba service’s office, a conversation took place between two service providers about the lack of support available to an individual living in supported accommodation.

The conversation centred on why this individual was unable to receive support, simply because they fell outside predetermined criteria. Their disability did not meet the entry requirements of one service, even though their needs were similar to many others already receiving support.

From this simple conversation, Quality Lifestyle Support (QLS) was born. Within a year, the organisation was up and running. QLS started small, with just six clients and six staff in the Greater Toowoomba region. Over time, we have grown steadily and now provide services across the Darling Downs, Granite Belt, Greater Brisbane, Sunshine Coast, and the Gympie region, with plans to expand further across Queensland and into northern New South Wales.

Quality Lifestyle Support continues to focus on working with each individual as a person. This approach remains just as important today as it was when we began. Over the years, this has helped build strong relationships with clients, families and stakeholders, many of whom see QLS as part of their extended community.

The values that sit at the heart of everything we do

What matters to us

At Quality Lifestyle Support, our values guide everything we do how we support, connect, and empower our community.

Care

We deliver support with empathy, respect, and a genuine commitment to each individual’s wellbeing.

Connection

We build meaningful relationships that foster trust, belonging, and a strong sense of community.

Empowerment

We encourage independence and support people to make choices that shape their own lives.

Inclusion

We create a safe, welcoming space where everyone feels valued, heard, and supported.

Integrity

We act with honesty and transparency, always putting the needs of our participants first.

Purpose
We are driven by a clear mission to make a positive difference every day.

Supporting communities across Queensland

Where we operate

Toowoomba

Brisbane

Darling Downs region

Greater Brisbane

Lockyer Valley

Gold Coast

Warwick

Western Downs

quality lifestyle support

A new era with Robyn Cavanagh

Support worker with two male clients in a pergola in the park

Quality Lifestyle Support is continuing to grow across Queensland, with plans to expand further into new regions, including northern New South Wales. If we are not currently operating in your area, our team is always open to discussing how we can support you. Location is not always a barrier, and we will work with you to explore the best way to provide support, including partnering with other organisations where needed. If you would like to learn more, please contact us and we can arrange a time to discuss your support needs.

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